This thought leadership piece from EIS calls out the outdated tech divide between absence management and leave claims — and makes a case for finally merging the two.

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This thought leadership piece from EIS calls out the outdated tech divide between absence management and leave claims — and makes a case for finally merging the two.
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Property Casualty 360 Jan 12, 2018
Personas allow insurers to do something personal and differentiating for those coming across their interactions channels. EIS Group’s Fazi Zand describes why personas are the next step in personalization, how they work, and what technology is needed to support persona-based engagement.