by EIS | Dec 23, 2020 | News Articles
2021 Technology Trends: Experts share their predictions for the year ahead UK Tech News Dec 23, 2020 Across the tech sector, the pandemic has accelerated digital change. As we move towards 2021, some industry experts―including EIS’ Samantha Chow―share their...
by EIS | Dec 21, 2020 | News Articles
Insurers need ‘digital heart’ to deliver better customer experience S&P Global Dec 21, 2020 EIS’ Samantha Chow is interviewed on the findings of a survey of policyholders in the U.S. and Europe and talks about the need for personalization. Read...
by EIS | Nov 17, 2020 | News Articles
Insurance industry ‘failing digital customers’ FStech Nov 17, 2020 A survey of 1,100 insurance consumers reveals the three most important purchasing factors among other insurance consumer behaviors and preferences. Read...
by EIS | Nov 11, 2020 | News Articles
Less than half of insurance customers trust insurers to deliver basic needs – survey Insurance Business Nov 11, 2020 Insurers have invested Heavily in customer experience, just 49% of customers feel their insurance provider will be responsive to their basic needs,...
by EIS | Sep 30, 2020 | News Articles
Why Most Insuretech Connect Talks Will Be About Personalization DataArt Sep 30, 2020 The days of traditional insurance are fading as insuretechs completely transforms insurance products and services, and their method of delivery. Learn how to successfully personalize...
by EIS | Aug 10, 2020 | News Articles
When insurtech meets coretech, the customer wins. Insurance Wire Aug 10, 2020 Insurers are flipping their lens on their customers. Rather than making it easier to do business with customers, they are making it easier for customers to do business with them with the...