Absence Management: Harnessing Employee Absence Data to Save Time and Money Insurance Innovation Reporter  September 30th, 2021 Samantha Chow explains how automated absence management software can keep insurers’ customers in compliance and up to date, without further...

That Amazon Insurance Move: Comment & Analysis Insurance Edge  September 29th, 2021 Amazon finally dips its toe into the world of UK insurance. How should insurers react? EIS' Jess Hurley has some thoughts and advice.

Embedded Insurance: Coverage When You Need It, Where You Need It Insurance Innovation Reporter  September 15th, 2021 Bringing the coverage to the point of sale with the embedded insurance model is one-way insurers are repositioning coverage as a necessary companion to...

Core Systems: Out with the Old? ITA Pro  August 27th, 2021 "Although core technology systems lie at the heart of their business operations, property/casualty insurers can find it challenging to keep them current," says EIS' Samantha Chow

More Opportunities than Challenges for Insurers in an AV World TU Automotive  August 4th, 2021 Insurers should have no concerns about opportunities in the autonomous vehicle world because there will be plenty of new revenue streams to look forward to.

‘More mea culpas for insurers’ expected after FCA fines Lloyd’s Bank General Insurance £90m Insurance Times  July 19th, 2021 “Insurers need an altogether new approach to customer loyalty, which eradicates the penalty consumers pay for renewing policies with the same...

EIS announces growth investment of more than $100 million Insurance Business Magazine  June 30th, 2021 “Digital transformation of insurance has been a longstanding theme for TPG, and we believe EIS is a solution built for the future of the industry,” said Nehal Raj,...

2021 Technology Trends: Experts share their predictions for the year ahead UK Tech News Dec 23, 2020 Across the tech sector, the pandemic has accelerated digital change. As we move towards 2021, some industry experts―including EIS’ Samantha Chow―share their...

Insurers need ‘digital heart’ to deliver better customer experience S&P Global Dec 21, 2020 EIS' Samantha Chow is interviewed on the findings of a survey of policyholders in the U.S. and Europe and talks about the need for personalization.

Insurance industry ‘failing digital customers’ FStech Nov 17, 2020 A survey of 1,100 insurance consumers reveals the three most important purchasing factors among other insurance consumer behaviors and preferences.

Less than half of insurance customers trust insurers to deliver basic needs – survey Insurance Business Nov 11, 2020 Insurers have invested Heavily in customer experience, just 49% of customers feel their insurance provider will be responsive to their basic needs,...

Why Most Insuretech Connect Talks Will Be About Personalization DataArt Sep 30, 2020 The days of traditional insurance are fading as insuretechs completely transforms insurance products and services, and their method of delivery. Learn how to successfully personalize...

When insurtech meets coretech, the customer wins. Insurance Wire Aug 10, 2020 Insurers are flipping their lens on their customers.  Rather than making it easier to do business with customers, they are making it easier for customers to do business with them with the...

Coretech (finally) lets insurers leverage InsurTech innovation Property Casualty 360 Jul 20, 2020 InsurTech presents many possibilities for innovating customer experiences, products, and business models. But InsurTechs can't do it alone. They are part of an ecosystem....

Samantha Chow Joins EIS as Life, Annuities and Health Markets Lead Insurance Innovation Reporter Jun 18, 2020 The former senior analyst for Aite Group  will lead EIS’ expansion in markets experiencing a high degree of disruption and seeking to accelerate digital...

APIs: the invisible wiring pivotal to digital transformation City A.M. Jun 10, 2020 Unless you work in a technology-focused business, or are particularly technology-minded, it’s unlikely that you will have heard of ‘Application Programming Interfaces’ – or APIs.

EIS taps EPAM to help insurers speed up digital transformation in UK Life Insurance International Jun 10, 2020 EPAM Systems will support insurers implementing EIS’ core and digital solutions in the UK and work together addressing the need for and agile platform for...